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Return Policy
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Questions
View the FAQ page for answers to frequently asked questions regarding the James Van Praagh Store products, policies, and processing procedures.
Book, Audio Meditation, DVD and Gift Purchases
Your product will be shipped to you within 1 business day of your payment verification. Please check your email regularly for any possible changes to your order status.
Online Course Purchases
If you purchased an Online Course instructions on accessing your online course will be emailed to you once your payment is verified. So that your online course information email does not go into a SPAM file, please make sure your email account is setup to receive emails from and .
Spirit Circle Event and Mediumship Class Registrations
If you purchased a ticket to a seminar or registered for a class a confirmation email will be sent to you once your payment is verified. YOU WILL NOT RECEIVE TICKETS IN THE POSTAL MAIL. Your confirmation email is your ticket to the seminar or class. Simply print the confirmation email and bring it to the event. So that your ticket confirmation email does not go into a SPAM file, please make sure your email account is setup to receive emails from .
Concerns About Your Order
If you have questions or concerns about your order send an email to .
Email Correspondence
The Order Department at www.vanpraagh.com is not responsible for order confirmation emails that get misdirected to SPAM files. To guarantee you will receive your store order confirmations and other correspondence through email, set your email account to accept emails from the following email addresses:
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